Shipping Policy

Thank you for shopping with Rovelique. Please review our shipping information before placing your order.

Order Processing Time

Orders are usually processed within 2–4 business days after payment is successfully completed. Processing time includes order confirmation, quality inspection, and preparation for shipment.

Orders placed on weekends or public holidays will begin processing on the next business day.

Shipping Destinations

Rovelique ships to selected destinations. Available shipping options may vary depending on your delivery address and the products in your order.

Please make sure your shipping address is complete and accurate before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Estimated Delivery Timeline

Order Tracking

After your order has shipped, you will receive a shipping confirmation email with tracking details. Tracking information may take 1–3 business days to update after the package has been handed over to the carrier.

If you do not receive your tracking email, please check your spam or junk folder first. You may also contact us with your order number for assistance.

Shipping Delays

While we do our best to deliver orders within the estimated timeframe, delays may occasionally occur due to customs inspections, carrier delays, weather conditions, holidays, high order volume, or other circumstances beyond our control.

If your package is delayed, please contact us and we will help check the latest shipment status.

Incorrect or Incomplete Address

Please carefully review your shipping address before completing your order. If you notice an error, contact us as soon as possible.

Once an order has been shipped, we may not be able to change the delivery address or intercept the package. Additional shipping fees may apply if a package is returned due to an incorrect or incomplete address.

Lost or Delivered Packages

If your tracking information shows that the package has been delivered but you have not received it, please check around your delivery area, mailbox, front desk, building office, or with neighbors first.

If the package still cannot be located, please contact us within a reasonable time so we can assist with checking the delivery status with the carrier.

Customs, Duties & Taxes

Any applicable customs duties, import taxes, or local fees may be charged by your local customs authority or carrier. These fees are not controlled by Rovelique and are the responsibility of the customer where applicable.

Contact Information

If you have any questions about shipping, please contact us:

Store Name: Rovelique

Email: yzhf9838@outlook.com

Address: 6 WOOBURN CLOSE, UXBRIDGE, ENGLAND, UB8 3UB, United Kingdom