Privacy Policy

Your privacy matters to us. This Privacy Policy explains how Rovelique collects, uses, and protects your information when you visit our website or place an order.

This Privacy Policy applies to information collected through our website, online store, customer support communications, and related services. By using our website or purchasing from Rovelique, you agree to the practices described in this policy.

Throughout this policy, “we”, “us”, and “our” refer to Rovelique.

1. Information We Collect

We may collect personal information that you provide directly to us when you place an order, create an account, contact customer support, subscribe to emails, or interact with our website.

This information may include your name, email address, phone number, billing address, shipping address, order details, payment-related information, and any messages you send to us.

2. Automatically Collected Information

When you visit our website, certain information may be collected automatically, such as your IP address, browser type, device information, pages viewed, referring website, time spent on the site, and shopping activity.

This information helps us improve website performance, understand customer preferences, prevent fraud, and provide a better shopping experience.

3. How We Use Your Information

We use your information to process and fulfill orders, send order confirmations, provide tracking updates, respond to customer service requests, manage returns or exchanges, and improve our website and services.

We may also use your information to send promotional emails, recommend products, prevent fraudulent transactions, comply with legal obligations, and protect our rights and business operations.

4. Order and Payment Information

Payment information is processed securely through our payment service providers. We do not store complete credit card numbers on our website.

Payment providers may collect and process payment details according to their own privacy policies and security standards.

5. Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, and similar technologies to remember your preferences, keep items in your cart, analyze website traffic, support advertising, and improve your shopping experience.

You can choose to disable cookies through your browser settings. However, some website features may not function properly without cookies.

6. Email Marketing

With your consent, we may send you emails about new arrivals, promotions, special offers, and store updates.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or by contacting us directly.

7. Sharing Your Information

We may share your information with trusted service providers who help us operate our website, process payments, fulfill orders, deliver packages, provide customer support, analyze performance, and manage marketing services.

These service providers are only permitted to use your information as needed to perform services for us.

8. Third-Party Services

Our website may include links, tools, apps, or services provided by third parties. These third parties may collect information according to their own privacy policies.

We are not responsible for the privacy practices, content, or policies of third-party websites or services.

9. Data Security

We take reasonable measures to help protect your personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

However, no online transmission or electronic storage method is completely secure. We cannot guarantee absolute security of your information.

10. Data Retention

We keep your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including order processing, customer support, legal compliance, fraud prevention, and business recordkeeping.

When information is no longer needed, we may delete, anonymize, or securely store it according to applicable requirements.

11. Your Rights and Choices

Depending on your location, you may have the right to access, correct, update, delete, or request a copy of your personal information.

You may also have the right to opt out of certain marketing communications or request that we limit certain uses of your information.

12. Children’s Privacy

Our website is not intended for children. We do not knowingly collect personal information from children under the age required by applicable law.

If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to remove the information.

13. International Users

If you access our website from outside the country where our services are operated, your information may be processed or stored in other regions where our service providers operate.

By using our website, you understand that your information may be transferred and processed outside your location of residence.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website features, legal requirements, or privacy practices.

Any updates will be posted on this page. Your continued use of our website after changes are posted means you accept the updated policy.

15. Contact Information

If you have any questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

Store Name: Rovelique

Email: yzhf9838@outlook.com

Address: 6 WOOBURN CLOSE, UXBRIDGE, ENGLAND, UB8 3UB, United Kingdom